Foxtel's Onboard

Summary

‘OnBoard’ is an award-winning onboarding experience created at Foxtel. It was created to be an end-to-end experience for employees across the world joining the Foxtel Group. It was spearheaded with a powerful digital module featuring international entertainment stars, checklists, VR experiences and more.

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What we've done

1. Created a Powerful digital module, featuring Australian super-star entertainment talent

2. Developed leader and employee checklists

3. Interactive experiences and events through Google Cardboard and Studio VR

4. Sourcing of welcome bag merchandise

3. Office internal communication colleterial

4. Sourcing of welcome bag merchandise

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Key Findings

This experience increased employee retention in their first year, taking onboarding ratings from 45NPS to 75NPS almost instantly, with 92.8% of employees noting the experience gave them understanding of Foxtel’s strategy, culture and values.

When asked about how the onboarding experience impacted their role:

• 91% of employees said they felt the experience increased their engagement
• 92.8% noted the experience gave them understanding of Foxtel’s strategy, culture and values
• Out of 267responses to a follow-up question, only 3 employees had better onboarding experiences at previous organisations

It’s a no brainer that onboarding works, and we love seeing the impact it makes.

Please note: This project was undertaken while being employed within the Foxtel Group.